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Shipping & returns

-Shipping & returning-

 

-To send-

As soon as we have received your order and payment you will receive an order confirmation via email. We will make every effort to ensure that your order is delivered to you as quickly as possible. If you have an urgent order please contact us to see what is possible.

 

-Home delivery Dutch-

For the home delivery of your order, Herbers Landelijk Wonen Stijl works together with PostNL or an external transport company. This depends on the weight and size of the items you order from us. The e-mail confirmation you receive from us states which type of delivery applies to you. Furniture and other large items that can not be sent with PostNL are delivered to your home by an independent, experienced delivery service.

 

-Track and Trace-

As soon as your articles are sent to us, you will receive an e-mail from us containing the Track & Trace data. Through this link you can follow your package. If you want to know the exact status of your package, you can use this code to log in to the PostNL site. If you are not present your order will be offered again the next day. Are not you home? Then you can pick up your order at the nearest PostNL service point.

 

-Security options Post NL-

After you have entered your details in the shopping cart you will see the delivery options of Post NL that apply to your address. For example, it is possible to have your package delivered by Post NL in the evening, at a pick-up point on the day and time that suits you best.

 

-Day and time selection-

We offer you, together with Post NL, the possibility to choose a day with the time of delivery. To do this, click on your preference in the table.

 

-Morning deliveries-

At about 400 collection points it is possible to pick up your order extra early. Should this option apply to you in the area. Then you will see this in your shopping cart.

 
-Eight delivery-

In the table you will also find the option to choose an evening delivery. This can be done with a small extra contribution that you can see if you click this option.

 

- Pick up at a PostNL office or service point

PostNL has over 2,000 pick-up locations throughout the Netherlands and service points at Albert Heijn, Bruna, Jumbo and Primera, among others. After you have filled in your address details, you will see the nearest pick-up locations for you. Where you can pick up your package.

 

-Belgie | EU Pack-

Your order will be delivered at home by PostNL depending on the weight and size. Once your articles have been delivered to PostNL you will receive an email from us again containing the Track & Trace data. If you want to know the exact status of the package, you can log in to the PostNL website and follow your package with your unique track and trace code. You can follow the package via this link. When you are not at home, the package will be offered again the next day. In total, three times a delivery attempt is made. When you are not home three times, the package will be returned to HerbersLifestyle

 

-Furniture and special supplies-

Furniture and other large items that can not be sent with PostNL are delivered to your home by an independent, experienced delivery service. This delivery service delivers your goods to the front door. You can give us a weekday when you prefer to receive your order. You can also specify a time slot of 6 hours within which your order can be delivered. Our delivery service delivered between 8.00 and 17.00.

 

If you do not want to be present yourself and there are no family friends or neighbors who can receive your package / furniture. Then we will look for another solution together with you. For example, you can opt for a time delivery for an additional payment. For an idea about the costs of this;

 

-For a time delivery of 1 hour (eg deliveries between 08:00 - 09:00) we apply a surcharge of € 75, -

 

-For a time delivery of 2 hours (eg deliveries between 09:00 - 11:00) we apply a surcharge of € 45, -

 

-For a time delivery of 4 hours we apply a surcharge of € 25.00

 

These rates apply between 8:00 am and 5:00 pm and apply to both morning and afternoon.

 

Please note that all orders are delivered to the front door. Do you live on the second floor or do you want the furniture to be put on the spot. Then ask for the possibilities.

 
-Fetch or view-

We do not have a shop with fixed opening hours. If you have seen something beautiful in our webshop, you can still make an appointment to visit us. Send us a message or contact us by telephone when it comes to visiting us, we will ensure that someone is present and you can take a look in our showroom. You do not have to feel burdened to make an appointment to come and see. We are happy to assist you.

The visit or pick-up address is Kavelingen 40 7876TE Valthermond.

 

-Shipping costs-

The shipping costs for the Netherlands and Belgium depend on the total value of your order. The amount we charge is only a contribution to the total costs of having your package delivered at home.

 

-Total order value up to   € 50.00: shipping costs € 4.95

 

-Total order value € 50.00 or more: free shipping

 

-Lamp lamps € 19.95

 

- Furniture and Special deliveries € 49.95

 

 

In your shopping basket you will see the shipping costs that we charge for your order.

 

-Return-

Within 7 days of receipt, returning at Herbers Lifestyle is no problem.   How to return?

For return, you can return the product in its original packaging to:

 

Herberlifestyle

Plots 40

7876TE Valthermond

 

The shipping costs for a return are at your own expense.

 

As soon as the return is received by us, we will refund the purchase price minus the shipping costs.

 

 

Extra information

For stock information, questions or complaints about your order, please contact

info@herberslifestyle.nl tel: 0599-417137 mobile 0610735956 or 0615000423